Business Policies

  • Our catalog is our list of items on each internet page and you can get a hard copy by printing our items by page.
  • Satisfaction is guaranteed on all items shipped. If not completely satisfied you may return shipment within 12 days for a credit or refund (keep in mind the items must be in same condition you received them or partial payment will be required and also you original receipt) Please contact me before any item is returned. You will only be charged for shipping.
  • We have an "encrypted" secure order form to accept Paypal charges. We also accept money orders, bank transfers, and Western Union transfers for purchases. Personal checks can be used but will delay shipping until check clears, usually 4-8 business days. My business is licensed and registered.
  • Look through the website and click basket under each picture which will roll up totals for your convenience with shipping costs and when finished go to order form to check item or items cost, Shipping will be reduce by multiple purchases.
  • Most shipments will be made within 72 hours of placement of order and receiving payment. All shipments within or out of USA and are shipped via UPS ground or US Mail with insurance provided for damages or loss. A minimum charge of $9 shipping on all orders in USA will occur. Any items overseas will be added in future before items paid for. If shipment is damaged please contact me immediately. Re-glueing works fine on some occasions.
  • Specimen identification will be done as accurately and completely as possible on each item from all knowledge available at the time and based on many years experience in collecting and others expertise. You will receive actual specimen shown and will have all information known provided listed on the website, and will supply a COA if asked for on the item. While it is possible to be incorrect on something, we will go to every extreme to have total accurate complete information.
  • We regard your privacy highly and will never use your information for any other purpose or provide to any other person.
  • You are able to trade an item purchased from us which we will provide retail prices plus 10% handling fee for item being returned for any upgraded sale or similar item that is at least 30% higher priced than original item. Also if you wish to trade a completely different type of animal you can as long as it is at least double the price and in that case will get retail pricing on other animal traded back to me. Both trade upgrades and different specimen double value trades are one time per specimen and not included in our 12 day return policy. Any other upgrades must be approved and done with items higher priced.
  • We use a grading scale of 1-12 with one being lowest quality and 12 being one of best ever found (A+++) -plus sign will be used+ with 3 maximum as the best known will be used for very rare and very extra large specimens.. Our business will always tell you of any restorations or current defects when known to help in your decisions of each specimen.
  • Our business will work totally with all schools and museums that purchase with a purchase order. We will sell on discounts on multiple purchases for these operations and ship on purchase orders and require payment in 30 days. If not paid then a 15% penalty will be assessed and after 60 days 30% and legal means will be pursed to recover payment as well as additional penalties per month as deemed needed by organization.
  • We will provide COA and stands with cases free of charge with items needing them and others will be available for purchase.

Contact

Dinoland Plus
13 Boulder Dr.
Rome, GA 30165

phone 706.235.2694
e-mail paleoman@dinolandplus.com